About the Role

As the State Operations Manager, you’ll work under the guidance of the General Manager while overseeing our highest-value services to ensure they meet and exceed quality standards. You’ll lead a team of Regional Managers and educators, supporting them to deliver exceptional care and drive enrolment growth across the state.

You’ll also play a key role in compliance, performance improvement, and stakeholder engagement—while acting as a trusted advisor and mentor to your team.

Key Responsibilities

• Lead service delivery across NSW/ACT, ensuring compliance with the National Quality Framework
• Drive operational and financial performance across your portfolio
• Co-Nominated Supervisor for identified services
• Collaborate with Relationship and Partnership Managers to retain and grow services
• Coach and develop Regional Managers and aspiring leaders
• Monitor enrolments and implement strategies for sustainable growth
• Build strong relationships with schools, families, regulators, and industry bodies

What You’ll Bring

• Leadership experience in childcare or OSHC
• Diploma or higher qualification in Childcare (or equivalent)
• Strong working knowledge of the NQF and compliance standards
• Business acumen and understanding of P&L
• Excellent communication, coaching, and interpersonal skills
• Resilience, adaptability, and a growth mindset
• Current First Aid, CPR, Anaphylaxis, and Asthma certificates
• Valid Working With Children Check

Why Camp Australia?

• Purpose driven work that makes a real difference
• Flexible working arrangements with a home office base
• Competitive compensation and benefits package
• Supportive leadership and professional development pathways
• A values led culture built on Courage, Gratitude, Respect, Joy, and Belonging

Ready to Lead with Purpose?

If you're a strategic thinker, a people-first leader, and passionate about delivering quality care, we’d love to hear from you.

Apply now and help shape the future of OOSH in NSW and ACT.